Operator Connect for Microsoft Teams
por CallTower Inc
Delivers PSTN access to Microsoft Teams users, to deliver an enhanced customer experience
ENABLING TEAMS AS A PRIMARY PHONE SYSTEM
OPERATOR CONNECT BENEFITS –
LEVERAGE EXISTING CONTRACTS OR FIND A NEW OPERATOR
You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.
ENHANCED SUPPORT AND RELIABILITY
Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.
FASTER, EASIER DEPLOYMENT
You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin Center.
OPERATOR-MANAGED INFRASTRUCTURE
Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.
THE CALLTOWER ADVANTAGE –
Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment
Provision through Connect in minutes and assign phone numbers to your users
Key add-ons like Operator Console and Call Recording
No equipment is required on-site, including SBC’s saving capital expense
Replace multiple local telco contracts to consolidate voice services
Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner
E911 Emergency Services
Smooth transition from your existing telephony to Teams Phone System
Carrier-class support and reliability
Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft
Direct Connectivity to Microsoft
Central or local billing for Operator Connect service
CallTower Connect - As a self-provisioning portal with Analytics around calling
