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Zoho Desk for Microsoft Teams

avaldaja Zoho Corporation Private Limited

(6711 hinnangut)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Rakenduse võimalused

Kui seda rakendust kasutatakse, see
  • Saata andmeid Interneti kaudu
  • See rakendus pääseb juurde aktiivses sõnumis olevatele isikuandmetele, nagu telefoninumbrid, postiaadressid või URL-id. Rakendus võib neid andmeid saata kolmanda osapoole teenusele. Lisandmoodul ei saa lugeda ega muuta teisi postkastis olevaid üksuseid.

Lühiülevaade

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https://store-images.s-microsoft.com/image/apps.3473.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.f13bb0c3-56ca-4a00-a9ca-941101791b64.png
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