Efficient collaboration between team members whether it is in the context of developing a new product, supporting customers or operational on-site teams, is key for enabling them to be successful. This can be a great challenge when we consider that people want to use different communication tools, share information in different ways and formats and need a solution that is available anywhere they are on whatever device.
The TeamViewer app works with the Microsoft Teams platform, that offers a plethora of different communication capabilities. It enables colleagues to connect with each other with remote device access and through AR connections beyond traditional chat, VoIP and video calls. This offers a powerful advantage when you “just need to see” what the problem is and trying to verbalize the issue is inefficient. AR connections especially are a must-have in cases where physical tasks are needed and you can ‘virtually’ point and draw in the user’s field of view to demonstrate in detail what to do.
Moreover, the TeamViewer integration allows team members to bring all the artifacts they need to the Microsoft Teams hub including access to devices and environments needed to develop, test or demo different products. With the ability to create channel tabs and easily share devices with the rest of the members, teams can bring all the required tools within the MS Teams channel and increase their productivity significantly.
Finally, the TeamViewer Dashboard, that is available as a personal tab, provides a view of all active sessions, connection history and helpful user guide. Here users can get a quick overview of all open invitations and make sure they don’t miss a thing!