https://store-images.s-microsoft.com/image/apps.43774.dc57eaa7-452c-45b1-acfc-97bc40987474.25775b2c-ca3a-4fb6-8fc0-4b451c4721e4.4c201fbc-1739-4aed-b2b0-8a77dcda4dc7.png
Assist
seuraavan mukaan: Atlassian.com
Just a moment, logging you in...
Raise, reply to, and close Jira Service Management requests — all from Microsoft Teams
Atlassian Assist provides a full two-way help desk from Microsoft Teams to Jira Service Management Cloud. Raise requests and assign, route, prioritize, and report on them – all without ever leaving your conversations.
By meeting your team where they already work, you make getting help as easy as asking for it, and save both agents and requesters time.
- Create: Turn any message into a trackable request with message actions. No more context-switching or manually capturing requests.
- Automate: Leverage shortcuts and Automations to route tickets using Assist and Jira Service Management Cloud’s powerful workflow engine.
- Categorize: Create custom request types in Jira Service Management to capture important context and eliminate unnecessary back and forth.
- Report: Make work visible with powerful metrics on volume, resolution times, SLAs, and more. Recognize your team’s efforts and quantify resource needs.
- Resolve: The Assist Tab offers a better way for agents to visualize, filter, sort, and resolve open issues directly in Microsoft Teams.
Assist is built for any organization that gets work done in Microsoft Teams, whether you’re in IT, HR, sales ops, customer success, DevOps, facilities, or any service team. It’s used every day by operations teams to increase productivity and bring order to request management chaos.
Note: A paid Jira Service Management cloud subscription is required to use this app.
Sovelluksen ominaisuudet
Kun tätä sovellusta käytetään, se
- Se voi lähettää tietoja Internetin välityksellä.
- Tämä sovellus voi käyttää aktiivisen viestin henkilökohtaisia tietoja, kuten puhelinnumeroita, postiosoitteita tai URL-osoitteita. Sovellus voi lähettää nämä tiedot johonkin kolmannen osapuolen palveluun. Muita postilaatikossasi olevia viestejä ei voi lukea tai muokata.
Yhdellä silmäyksellä
https://store-images.s-microsoft.com/image/apps.57474.dc57eaa7-452c-45b1-acfc-97bc40987474.25775b2c-ca3a-4fb6-8fc0-4b451c4721e4.3a9ce2ec-1983-4cd9-8ab8-55a6b7fea8cf.png
https://store-images.s-microsoft.com/image/apps.42071.dc57eaa7-452c-45b1-acfc-97bc40987474.25775b2c-ca3a-4fb6-8fc0-4b451c4721e4.07ea3c3c-14cc-4974-846c-ccdebc55b725.png
https://store-images.s-microsoft.com/image/apps.7602.dc57eaa7-452c-45b1-acfc-97bc40987474.25775b2c-ca3a-4fb6-8fc0-4b451c4721e4.3751cde8-cf8a-4b24-b8bd-a9d4e088d2cc.png
https://store-images.s-microsoft.com/image/apps.34276.dc57eaa7-452c-45b1-acfc-97bc40987474.02230531-33a6-4acb-8181-4ac36379a9fc.ca6df4bb-7946-49b3-a7d3-a9a9133d0e19.png
Muut sovellukset kohteesta Atlassian.com
Trello for TeamsAtlassian.comTrello for Microsoft lets you work more collaboratively and get more done.
+3
Applicable to:
Office appOutlookTeams
NaN out of 5
Jira CloudAtlassian.comBridge the gap between tools and teams by bringing Jira to the center of team communication.
+3
Applicable to:
Office appOutlookTeams
NaN out of 5
Confluence CloudAtlassian.comConfluence - Where Knowledge and Collaboration Thrive
+2
Applicable to:
OutlookTeams
NaN out of 5
Atlassian HomeAtlassian.comOpenly communicate the status of projects and goals across teams
+1
Applicable to:
Teams
NaN out of 5
Jira Data CenterAtlassian.comPlan, track, release software. Manage support, customer service and projects.
+1
Applicable to:
Teams
NaN out of 5