Text, SMS, Instant Message, Chat + Dynamics 365 CRM - TextSMS4Dynamics

TextSMS4Dynamics is an innovative app that seamlessly integrates SMS with Microsoft Dynamics 365 CRM. This tool enables organizations to leverage the personalized marketing and sales capability of SMS within their Dynamics environment, improving personalized engagement, higher open rates, and quick response. CRM users can send and receive SMS messages, communicate promptly, send pictures or emojis during messaging, and automate messages based on actions made within CRM. It can be configured to work with any OOB or custom entities.

Works with Dynamics 365 CRM and Dataverse (Power Apps). It supports the Online deployment model.

To learn more about TextSMS4Dynamics visit our website, online docs, or video library. Email us at crm@inogic.com to get a personalized demo from our experts.

Experience a seamless integration of one of the most popular communication channels - SMS to Microsoft Dynamics 365 CRM! Take advantage of our 15-day FREE trial or click here to get a Custom Quote as per your requirements!

Key Features of TextSMS4Dynamics:

• Two-Way Messaging: Send and receive messages directly from Microsoft Dynamics 365 CRM.
• Automated Communication: Set up trigged-based automated messages in Dynamics 365 CRM based on updates and actions.
• Image and emoji sharing support: Send images and emojis along with text to enrich the conversational experience with clients within the CRM environment.
• Access Historical Conversations: Store and access conversation history records daily in Microsoft Dynamics 365 CRM.
• Template-based Messaging: You can create customized message templates within Dynamics 365 CRM. This allows you to be consistent and send personalized customer messages and saves time.
• Notifications and Messages: Get prompt notifications and updates from the Message Account on CRM, keeping users informed of any incoming messages.
• Convert Conversations to Entities: You can convert SMS conversations into any OOB or custom entity.
• Boost Customer Engagement: Leverage messaging service for personalized customer engagement, such as sending notifications, updates, or marketing campaigns from Microsoft Dynamics 365 CRM.

Recommended Companion App for Integration:

• WhatsApp4Dynamics: The app enables users to communicate effectively with customers, prospects, and partners around the world via WhatsApp within CRM. Take your business to the next level with WhatsApp4Dynamics and increase your customers’ reach with short and crisp messages instead of long, descriptive emails!
• Marketing4Dynamics: Sync Intuit Mailchimp and Microsoft Dynamics 365 CRM customers along with their marketing statistics data ensuring easy and quick access to information without navigating from one application to another.

Inogic offers over 15+ apps that help you get the most out of Dynamics 365 CRM. Our app portfolio offers a wide range of categories, including geospatial, storage and document management, user adoption, SaaS management, productivity, visualization, and integration. Try it today for free and see how our apps can boost your Dynamics 365 CRM experience!