HubSpot Sales

The visibility. Real-time dashboards, deal tracking, and activity timelines give us a clear picture of what’s working.

Honestly — not much, but a few things could be better: Pricing can scale quickly. As you grow and add users or features, the costs can climb faster than expected. Some advanced customization is limited. For complex sales processes, you may find yourself hitting a ceiling without additional dev support or integrations. Reporting flexibility. While the dashboards are great for overviews, deeper analytics sometimes require exporting data or upgrading plans.

It’s tackled a few key challenges: Disconnected data → Now everything lives in one unified CRM, from contact records to deal stages. Manual follow-ups → Automated sequences keep prospects engaged without dropping the ball. Lack of visibility → With custom dashboards and pipeline tracking, we finally have a clear view of performance and forecasts. Sales and marketing misalignment → Shared tools and timelines help both teams work toward the same goals.

I like that I could send emails with the HubSpot extension.

I got overwhelmed with all the features and had a hard time getting value from it. I ended up spending more time updating the CRM, than meeting with people or closing sales.

I'm not sure. I don't think it actually solved anything.

As a marketer using HubSpot Sales Hub, I rely on it every day to schedule social posts, build emails, automate workflows, and create sequences. It’s intuitive, powerful, and packed with tools that help us stay connected with clients and prospects. Beyond marketing, it’s become a central hub for our entire company—customer service, tech, sales, and marketing all operate from the same playbook, thanks to HubSpot. It’s kept us aligned, responsive, and able to move quickly as we grow. Highly recommend it to any team looking for a scalable, all-in-one solution.

It sometimes discontinues features or makes changes with little or no communication. These things are always easy to remedy once you figure out what the problem is.

HubSpot provides a secure, stable CRM with lots of functionality for communication, marketing, customer service management, deals creation and tracking, analytics, reporting, and keeps our team operating on the same page.

Easy to use, does the job, manage the renewal pipeline

Often a bit clunky, ai features not really up to date

It's not always very intuitive. NOt made for post sales teams

It's a true powerhouse for sales teams of all sizes!

Sometimes unclear the true potential of the tool

Structuring my sales process & team!

The easy to use nature and easy implementation.

Not quite as customisable as some competitors.

Hubspot are providing a great product for end users with it being so easy to use and providing many of the metrics someone in sales needs to see day to day. The automated email functions and the way it groups information together really are huge time savers.

I brought Hubspot on to my one-person sales org and found it incredibly easy to standup and maintain.

Support was a bit lacking given we were an SMB account. Some of the integrations weren't super tight - unclear if that was user error or a lack of support.

Account and prospect management, prospect follow up

It's easy to use and intuitive to the sales process

Took a bit of getting used to with a steep learning curve but was worth it to learn and apply.

Keeping track of the sales cycle and the progress of our sales staff to goals and long term progress.

I like that Hubspot offers apps that link some of our other resources like apollo.io, Linkedin Sales Navigator, Constant Contact and Google apps. It make keeping all our leads and customers organized and in one place.

Can't think of anything at the moment. Going from spreadsheets and post-it notes, to a crm has been a game changer for our team.

Prior to Sales Hub we had no way of tracking sales rep performance. Now we are able to track real data and coach to their strengths and weaknesses. We have also seen an increase in sales, since deals are less likely to fall through the cracks.

Hubspot is by far the best CRM. Offers a great functionalities that exceeds any expectation

Hubspot in the long run, becomes really expensive to manage and to handle

Following up on deals, automations, and opportunities are difficult to follow up. Hubspot provides the solution to allow a correct follow up