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Zoho Desk for Microsoft Teams
par Zoho Corporation Private Limited
Pour bénéficier de toutes les fonctionnalités de ce complément, obtenez le package SaaS :
Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.
Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.
Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.
Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.
Fonctionnalités de l’application
Lorsque cette application est utilisée, elle
- Peut envoyer des données via Internet
- Cette application peut accéder aux informations personnelles contenues dans le message actif (numéros de téléphone, adresses postales ou URL). L’application peut également envoyer ces données à un service tiers. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés.
Vue d’ensemble
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By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's conditions d'utilisation and politique de confidentialité and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of termes is governed by separate confidentialité and {4}.