Socialboards for Outlook
par Socialboards AS
In one click, anyone can convert any email into a support ticket in Socialboards
Convert any email into a customer support ticket in Socialboards.
When you get an email that makes you think of creating a support ticket out of it, an effortless way to do it and regain control of your support emails is to use this add-in.
Socialboards for Outlook integration lets you copy and edit the content of any email including attachments so it takes just a few clicks to create a new ticket in Socialboards. Manage tickets by setting status and choosing a specific inbox if you have some to get the right attention from your team.
Compatibility:
* Socialboards for Outlook works with most versions of Outlook that allow add-ins for Office: Outlook Web App and Office 2016 for Windows and Mac. It does not support Outlook 2013.
* To use this add-in you need to log in by your Socialboards account or you can use Azure AD account linked to Socialboards account
Fonctionnalités de l’application
- Peut envoyer des données via Internet
- Cette application peut accéder aux informations personnelles dans le message actif (tels que le corps, l’objet, l’expéditeur, les destinataires et les pièces jointes) et modifier ces informations. Elle peut également envoyer ces données à un service tiers. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés.