https://store-images.s-microsoft.com/image/apps.17263.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.2c6f2b84-867b-47e9-92c4-2900c656e41a.png

MrVoip

par Cal4Care

(2 évaluations)

Mr. VoIP app for Microsoft Teams allows your agents to manage their calls from the Teams

The Mr. VoIP app for Microsoft Teams allows your agents to manage their calls and chats from the Teams dashboard. This app is a bridge between 3CX and Teams offering a seamless experience between the two platforms.

Contact and Call Management

Click2Call

Make and receive calls

Transfer calls

Access call history

Log-in and out of call queues

View and manage contacts

Forward customers to the agent survey tool

Call logging and notes

Internal and External Chats

The app offers integration for your company chat platforms:

Internal chats between colleagues

Website live chat with your website visitors

WhatsApp integration

Facebook integration

System Requirements:

3CX Version 16 and above

Omnichannel Account

Mr.VoIP License (if required)

Fonctionnalités de l’application

Lorsque cette application est utilisée, elle
  • Peut envoyer des données via Internet
  • Cette application peut accéder aux informations personnelles contenues dans le message actif (numéros de téléphone, adresses postales ou URL). L’application peut également envoyer ces données à un service tiers. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés.

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.9703.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.31399aa7-d8a9-468c-9049-67a0422e616a.png
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https://store-images.s-microsoft.com/image/apps.57405.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.6de8d18d-37e9-4adb-9e1b-db1e2f7c2211.png
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