https://store-images.s-microsoft.com/image/apps.17263.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.2c6f2b84-867b-47e9-92c4-2900c656e41a.png
MrVoip
par Cal4Care
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Mr. VoIP app for Microsoft Teams allows your agents to manage their calls from the Teams
The Mr. VoIP app for Microsoft Teams allows your agents to manage their calls and chats from the Teams dashboard. This app is a bridge between 3CX and Teams offering a seamless experience between the two platforms.
Contact and Call Management
Click2Call
Make and receive calls
Transfer calls
Access call history
Log-in and out of call queues
View and manage contacts
Forward customers to the agent survey tool
Call logging and notes
Internal and External Chats
The app offers integration for your company chat platforms:
Internal chats between colleagues
Website live chat with your website visitors
WhatsApp integration
Facebook integration
System Requirements:
3CX Version 16 and above
Omnichannel Account
Mr.VoIP License (if required)
Fonctionnalités de l’application
Lorsque cette application est utilisée, elle
- Peut envoyer des données via Internet
- Cette application peut accéder aux informations personnelles contenues dans le message actif (numéros de téléphone, adresses postales ou URL). L’application peut également envoyer ces données à un service tiers. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés.
Vue d’ensemble
https://store-images.s-microsoft.com/image/apps.9703.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.31399aa7-d8a9-468c-9049-67a0422e616a.png
https://store-images.s-microsoft.com/image/apps.9703.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.31399aa7-d8a9-468c-9049-67a0422e616a.png
https://store-images.s-microsoft.com/image/apps.57405.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.6de8d18d-37e9-4adb-9e1b-db1e2f7c2211.png
https://store-images.s-microsoft.com/image/apps.50503.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.27722d46-5f53-4d67-b441-612818eed322.png
https://store-images.s-microsoft.com/image/apps.61445.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.23535fec-ee92-48c2-88c7-f6f9198a5cd4.png
https://store-images.s-microsoft.com/image/apps.6366.615b9e08-de28-45d3-a74f-7c6475f9f14b.4dfd7569-b9ce-4d74-99a6-c81b3b5c0ca0.9f23a5f9-8878-4201-9e56-15ca74515ca3.png