In the pursuit of exceptional customer experiences and increased revenue it's more important than ever to prioritize your communication reach to your front-line workforce. Nudge is the highest-rated digital communication tool for connecting Brands with their non-desk (front-line) workforce. Nudge simplifies and automates communication through mobile in a way that empowers your non-desk employees to engage with your organization, increase revenue, transform the guest experience, and accelerate your competitive advantage.

Nudge has a variety of modules to impact the entire employee life cycle:

Communications Feed: Send targeted updates with bite-sized ‘Nudges’ that drive action and improve employee performance. Leverage multimedia, calls to action, quizzes or surveys to boost engagement and encourage positive behavior.
Voice of the Employee: Gather real-time insights from your frontline with Spark to help make decisions on time-sensitive topics. Encourage employees to share feedback and ideas, peer-qualify best-practices, and recognize their peers.
Resource Library: Improve employee knowledge and confidence with the Nudge resource library. Reinforce product, promotion, or company training and share materials that employees can easily reference throughout their workday
Chat: Facilitate secure, peer-to-peer communication and collaboration with enterprise Chat. Create individual and group discussions based on a defined hierarchy, including location, function, or role.
Recruiting: Enable employees to recommend candidates from their existing networks by sharing a link to their company’s job site or specific job postings directly from the Nudge app.
Onboarding: Employees receive all the critical information they need to rapidly adapt to their new workplace and role.
Recognition: Fuel intrinsic motivation and drive engagement by enabling the frontline to recognize and thank their colleagues through the giving and receiving of Cheers.
Task Management: Allows Managers to create, share & manage tasks with their team to drive field execution.Team members are able to view all tasks & mark tasks as complete.
Manager Dashboard - Team Analytics & Insights: Provide frontline managers with the analytics they need to monitor and improve team performance.

Nudge for Frontline Mobile Communications

kiadó: Nudge Corporation