SteadyPoint HelpDesk
oleh SteadyPoint Solutions
App designed to convert issues/requests into tickets, reducing downtime and increasing productivity.
Are you tired of managing issues across multiple channels, drowning in repetitive complaints, or struggling to oversee your team's workload? Look no further! Our powerful Helpdesk product offers a user-friendly interface and customizable features to cater to diverse needs.
No matter your role—be it an IT admin, HR manager, financial manager, educational manager, or professional in any discipline—we've got you covered. With over a decade of expertise, SteadyPoint specializes in providing top-notch services to entities across various industries.
Our Helpdesk goes beyond the ordinary, categorizing tickets into different entities and allowing seamless assignment to different teams within your organization. What sets us apart is the flexibility for users to build their own forms and workflows, ensuring that our product precisely aligns with your unique needs.
Experience a decade of excellence with SteadyPoint Helpdesk, your trusted partner in providing customizable solutions for diverse industries. Say goodbye to email overload and repetitive complaints—welcome to a more organized, and productive way of managing your team's workflow.
Our services include:
1- Categorizing tickets into different entities with up to four levels of categorizations.
2- Customizable forms.
3- Customizable workflows and ticket assignment.
4- Flexibility in controlling who can view/edit tickets.
SPFx components: Webpart, Fullpage, Teams tab, Personal Tab