Socialboards for Outlook
di Socialboards AS
In one click, anyone can convert any email into a support ticket in Socialboards
Convert any email into a customer support ticket in Socialboards.
When you get an email that makes you think of creating a support ticket out of it, an effortless way to do it and regain control of your support emails is to use this add-in.
Socialboards for Outlook integration lets you copy and edit the content of any email including attachments so it takes just a few clicks to create a new ticket in Socialboards. Manage tickets by setting status and choosing a specific inbox if you have some to get the right attention from your team.
Compatibility:
* Socialboards for Outlook works with most versions of Outlook that allow add-ins for Office: Outlook Web App and Office 2016 for Windows and Mac. It does not support Outlook 2013.
* To use this add-in you need to log in by your Socialboards account or you can use Azure AD account linked to Socialboards account
Funzionalità dell'app
- Può inviare dati tramite Internet
- Questa app può accedere alle informazioni personali nel messaggio attivo, ad esempio corpo del messaggio, oggetto, mittente, destinatari e informazioni sugli allegati, e modificarle. Può inviare i dati a un servizio di terze parti. Non è possibile leggere o modificare altri elementi presenti nella cassetta postale dell'utente.