SYNQ Frontline Hero is a Microsoft Teams app that contains several modules aimed at empowering frontline workers (FLW) across retail, healthcare, manufacturing, and more. At SYNQ, we’re about helping FLWs operate more efficiently, improve communication, and drive accountability towards providing a better customer experience.

SYNQ Frontline Hero connects your Microsoft Teams instance to SYNQ’s various FLW modules, including:

Pick & Go: SKU level shopping in a physical retail store - reduce shrink, increase sales, and improve the customer experience.
Digital Call Buttons: Transition from dated, analog call buttons and instead opt for digital call buttons that provide FLWs with context-specific help requests.
Text for Help: Allow people to interact with FLWs via text, while the FLWs can respond and interact without ever leaving teams.
Curbside: Make the pickup experience digital, respecting the customer’s time and providing valuable data on your curbside program.

SYNQ Frontline Hero

di SYNQ