Knowlarity's Super Receptionist Integration for Dynamics 365

Knowlarity, the leading cloud telephony provider in emerging markets, brings critical cloud contact center capabilities to Dynamics 365 with Super Receptionist CTI. Improve agent productivity, automate critical business processes and provide better customer support using our seamless integration of Super Receptionist application with Dynamics CRM.

Benefits

Never miss a lead again as Knowlarity’s integration automatically creates new leads and call activities for new callers
Improved agent productivity as they don’t have to switch between telephony and CRM applications
Enhanced customer experience as your team has complete access to customer information in the CRM with auto-popup of customer record even before the call is answered
Better workforce management and training with call recordings and agent reports

Super Receptionist

av Knowlarity India Pvt Ltd