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24sessions for Outlook add-in

av 24sessions

Schedule a 24sessions video call directly from Outlook

Please note: this add-in is only available to 24sessions clients, users who already have a valid 24sessions account.

24sessions helps you schedule video interactions with your customers, all right from your Outlook platform - secure and enriched with instant click-to-call, co-browsing, CSAT tracking, recordings and AI.

Empower your agents to bring the human back into digital service. 24sessions’ Customer Engagement technology easily fits the digital journey, fully embedded within your platform. Personalise your online Customer Experience through rich video calls, advanced screen sharing and co-browsing to boost CSAT and drive digital support and sales.

Are you a 24sessions user? Learn how to install the add-in on: https://24sessions.zendesk.com/hc/en-us/articles/4416951764625-Setting-up-the-Outlook-Add-in

Appfunksjoner

Når denne appen brukes, kan den
  • Kan sende data over Internett
  • Denne appen kan lese eller endre innholdet i alle elementer i postboksen din, og opprette nye elementer. Det har tilgang til personlige opplysninger, for eksempel tekst, emne, avsender, mottakere eller vedlegg, i alle meldinger og kalenderelementer. Det kan komme til å sende disse dataene til en tredjepartstjeneste.

Rask oversikt

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