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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
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Send Customer Voice survey from Dynamics 365
Microsoft
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Send a survey from Dynamics 365
4.0
(3 classificaties)
1 out of 60
Dynamics 365 Workflow Tools
Axazure
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dynamics 365 Workflow Tools
4.2
(6 classificaties)
2 out of 60
Omnichannel Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
5.0
(3 classificaties)
3 out of 60
Dynamics 365 Channel Integration Framework
Microsoft Dynamics 365
+3
Applicable to:
Sales
Customer Service
Field Service
The framework to build immersive communication experiences to interact with Dynamics 365.
4.0
(4 classificaties)
4 out of 60
Customer Insights customer card add-in (Preview)
Microsoft Dynamics 365
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Surface unified customer data and insights within Dynamics 365 applications
3.5
(4 classificaties)
5 out of 60
Omnichannel Voice Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Omnichannel voice capabilities
2.0
(1 classificaties)
6 out of 60
RapidStart CRM for Dataverse
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 classificaties)
7 out of 60
Dynamics 365 Customer Service Community
Microsoft Dynamics 365
+1
Applicable to:
Customer Service
Capture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
4.5
(28 classificaties)
8 out of 60
VIN Decoder
Encore Business Solutions
+2
Applicable to:
Customer Service
Power Apps
Decodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle
9 out of 60
Telephone Integration connects your phone to Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Transform your Dynamics 365 experience by seamlessly connecting your phone system
3.8
(12 classificaties)
10 out of 60
PowerRoster
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Microsoft based Workforce forecasting and shift planning solution
11 out of 60
Legal Practice Management for Dynamics 365
Skyline Consultants LLC
+2
Applicable to:
Sales
Customer Service
Case Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.
12 out of 60
Dynamica Google Maps Integration
Dynamica Labs
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Google Maps Integration with Dynamics 365
5.0
(4 classificaties)
13 out of 60
Live Assist for Dynamics 365 powered by LivePerson
Communication Business Avenue
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
3.7
(27 classificaties)
14 out of 60
Ticket Desk 365 - Your Support Ticketing System
Osmosys Software Solutions UK Limited
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms
15 out of 60
InteractionSync for Genesys Cloud from TTEC Digital
TTEC Digital
+3
Applicable to:
Marketing
Sales
Customer Service
InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud
16 out of 60
Zoom for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Initiate and receive Zoom Phone calls, manage contacts, and log calls directly from Dynamics 365
17 out of 60
Tender Management
HSO
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Orchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!
5.0
(1 classificaties)
18 out of 60
Customer Service Management
Systems Limited
+2
Applicable to:
Customer Service
Power Apps
Knowledge-centric complaint handling system, supports incident-based services through SLA
19 out of 60
Maptaskr for Dynamics 365
Maptaskr
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Power Pages
Discover New Insights using your Location Data
5.0
(6 classificaties)
20 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
21 out of 60
Dynamics Telephony
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX
4.5
(2 classificaties)
22 out of 60
PowerChat
PowerObjects An HCL Company
+2
Applicable to:
Sales
Customer Service
Live chat and track conversations from visitors on your website within CRM for Dynamics 365.
3.0
(1 classificaties)
23 out of 60
Sprout Social for Microsoft Dynamics 365
Sprout Social
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Engage in better sales and customer care conversations using social media data from Sprout Social
4.6
(1001 classificaties)
24 out of 60
Five9 Adapter for Microsoft Dynamics 365 - Channel Integration Framework v1
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
4.2
(349 classificaties)
25 out of 60
Social Media Management
Orlo
+3
Applicable to:
Marketing
Sales
Customer Service
Social Media management for Dynamics365 CE and Power BI
4.6
(33 classificaties)
26 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
27 out of 60
Twilio WhatsApp for Dynamics Marketing
ITSOURCING.TECH
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Add WhatsApp messages to Dynamics 365 for Marketing to reach, interact, and communicate
28 out of 60
Property Management CRM
PROPERTY WATCH FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
CRM For Property Management
29 out of 60
Base Currency Conversion
Microsoft Dynamics 365
+2
Applicable to:
Sales
Customer Service
Provides Base Currency Conversion
3.0
(1 classificaties)
30 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
31 out of 60
Customer Portal for Dynamics 365 by CRMJetty
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
A next-gen self-service Portal to better engage with your customers and enhance their experience
5.0
(3 classificaties)
32 out of 60
WalkMe for Dynamics
WalkMe, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Achieve True Digital Adoption & Value Realization on Dynamics
4.7
(395 classificaties)
33 out of 60
Webex Contact Center for Microsoft Dynamics
Cisco Systems, Inc.
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Webex Contact Center integration for Microsoft Dynamics CRM
34 out of 60
Prodware IT Service Management (ITSM)
Prodware Group
+1
Applicable to:
Customer Service
Boost ITIL compliance with a specialist ITSM service solution for IT companies
35 out of 60
Crm For Real Estate Agent And Broker
PROPERTY WATCH FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C
+2
Applicable to:
Sales
Customer Service
crm for real estate agent and broker
36 out of 60
Brief Court Case Management Solution
E Lex Ratio
+2
Applicable to:
Customer Service
Power Apps
A 100% configurable, end to end court case management Solution
5.0
(1 classificaties)
37 out of 60
Hitachi Solutions Tools for Microsoft Dynamics 365
Hitachi Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Overcoming Barriers of Success and Adoption for Microsoft Dynamics 365
38 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
39 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 classificaties)
40 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
41 out of 60
8x8 for Microsoft Dynamics 365
8x8, Inc
+2
Applicable to:
Sales
Customer Service
Combine 8x8 and Microsoft Dynamics 365 into one platform
1.0
(2 classificaties)
42 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.
4.7
(3 classificaties)
43 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
44 out of 60
InGenius - Computer Telephony Integration (CTI)
InGenius
+2
Applicable to:
Sales
Customer Service
Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.
5.0
(3 classificaties)
45 out of 60
Boomerang Intelligent SMS
Boomerang I-Comms Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Automate engagement from Dynamics with conversational SMS Messaging
5.0
(2 classificaties)
46 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(315 classificaties)
47 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 classificaties)
48 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 classificaties)
49 out of 60
OneView CRM for Dynamics 365
Rock Solid Technologies, Inc.
+2
Applicable to:
Marketing
Customer Service
Configurable, Microsoft-based constituent relationship management (CRM) system for local government.
50 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 classificaties)
51 out of 60
Advanced Field Service
HSO
+4
Applicable to:
Sales
Customer Service
Field Service
Mixed Reality
Accelerate your business with world-class end-to-end field service management!
5.0
(3 classificaties)
52 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
53 out of 60
EvergreenWorx Cases Pro
EvergreenWorx
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Excellent support, workflow efficiency, ticket management, and better productivity
54 out of 60
TeamViewer Remote Support for Dynamics 365
TeamViewer Germany GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
Help your Customer Support and Sales team to do more with embedded Remote Support in Dynamics 365
3.3
(7 classificaties)
55 out of 60
Activity Timer
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Record Start/End Time of Your Activities Manually As Well As Automatically.
56 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 classificaties)
57 out of 60
Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
58 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.3
(4 classificaties)
59 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
60 out of 60
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