CEKonnect

Social Media - CE integration , Streamlined management & Business growth enabler

CEKonnect is a powerful application that seamlessly integrates your social media platforms with Dynamics 365 CRM to provide a complete solution for managing your social media presence and customer relationships. With CEKonnect, you can streamline your social media activities, including direct posting, data analysis, direct messaging, and negative tweet management, and gain valuable insights into your audience. By providing an all-in-one solution for enhancing your social media management and improving customer satisfaction, CEKonnect helps drive business growth and success.

It consists of following functionalities –

Direct Posting: Directly post on social media platforms from Dynamics 365 CRM with CEKonnect's approval mechanism.

Data Analysis: Gather data on post-performance with CEKonnect's analysis of likes, reactions, comments, and retweets.

Direct Messaging: Manage direct messages and perform sentiment analysis on Facebook, Twitter, and Instagram.

Negative Tweet Management: Keep track of negative tweets and manage your online reputation effectively.