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The sporting world provides a complex environment where staff, administrators and board members are expected to manage relationships from a diverse range of stakeholders. Add to this the requirement to manage this information in a global environment and you can see that a targeted solution is required.

SportsRM is delivered as part of the Microsoft Business Applications ISV Program where we co-sell to a global customer base with a focus on repeatability. This technology platform enables processes in:

  • Sports Organisations - all sports clubs with a need to manage events, deliver activation’s and digital inventory through to fulfilment of entitlements, tickets etc. will benefit from this solution.
  • Venues - engage deeper with charge cards used through-out the venue, seamless and enhanced client experiences and insights to identify additional revenue streams.
  • Governing Bodies - no more spreadsheets to manage participants, program registrations, office holders from associations and clubs, volunteers etc.
  • Sponsors - commercial organisations managing multiple corporate agreements that can include events, game-day activations, signage etc. can now be managed with approvals for allocation and management of the guest experience.

SportsRM™ has been built on the Microsoft Dynamics 365 platform allowing sports organisations, venues and governing bodies to consolidate information from all stakeholders and improve customer service while managing corporate hospitality, sponsorship, events, memberships and participation registrations, facility bookings, ticketing and many other internal business processes. Accessing SportsRM™ through your familiar MS Outlook application or Internet Explorer and from any device at any time increases productivity and ensures quicker user acceptance from employees.

While there's consistency across SportsRM™ deployments JayThom can provide separation depending on the size of your organisation with SportsRM™, SportsRM™ XPRESS and SportsRM™ for Venues providing different levels of functionality.

SportsRM™ includes integrations to finance systems, online merchandise stores, catering systems, ticketing systems and more enabling you to gain a single view of a stakeholder, deliver a consistent message and reward loyalty.

Read more and view case studies here...