Socialboards for Outlook
door Socialboards AS
In one click, anyone can convert any email into a support ticket in Socialboards
Convert any email into a customer support ticket in Socialboards.
When you get an email that makes you think of creating a support ticket out of it, an effortless way to do it and regain control of your support emails is to use this add-in.
Socialboards for Outlook integration lets you copy and edit the content of any email including attachments so it takes just a few clicks to create a new ticket in Socialboards. Manage tickets by setting status and choosing a specific inbox if you have some to get the right attention from your team.
Compatibility:
* Socialboards for Outlook works with most versions of Outlook that allow add-ins for Office: Outlook Web App and Office 2016 for Windows and Mac. It does not support Outlook 2013.
* To use this add-in you need to log in by your Socialboards account or you can use Azure AD account linked to Socialboards account
Mogelijkheden van de app
- Gegevens via internet verzenden
- Deze app kan persoonlijke gegevens in het actieve bericht, zoals de hoofdtekst, het onderwerp, de afzender, de ontvangers en de bijlagegegevens openen en wijzigen. De app kan deze gegevens verzenden naar een service van derden. Andere items in uw postvak kunnen niet worden gelezen of gewijzigd.