24sessions for Outlook add-in
door 24sessions
Schedule a 24sessions video call directly from Outlook
Please note: this add-in is only available to 24sessions clients, users who already have a valid 24sessions account.
24sessions helps you schedule video interactions with your customers, all right from your Outlook platform - secure and enriched with instant click-to-call, co-browsing, CSAT tracking, recordings and AI.
Empower your agents to bring the human back into digital service. 24sessions’ Customer Engagement technology easily fits the digital journey, fully embedded within your platform. Personalise your online Customer Experience through rich video calls, advanced screen sharing and co-browsing to boost CSAT and drive digital support and sales.
Are you a 24sessions user? Learn how to install the add-in on: https://24sessions.zendesk.com/hc/en-us/articles/4416951764625-Setting-up-the-Outlook-Add-in
Mogelijkheden van de app
- Gegevens via internet verzenden
- Deze app kan de inhoud van items in uw postvak lezen of wijzigen en kan nieuwe items aanmaken. De app heeft toegang tot persoonlijke gegevens, zoals de hoofdtekst, het onderwerp, de afzender, de ontvangers en de bijlagen van alle berichten en agenda-items. De app kan deze gegevens verzenden naar een service van derden.