Nucleus Loyalty & Rewards Management Solution at Azure marketplace
door Nucleus Software Exports Limited
This solution enhances loyalty of retail banking based lending clients for repeat loans
Loyalty and Reward management system helps businesses to retain their best customers by rewarding them with highly contextual, personalized rewards by:
• Assignment of Membership status to customer.
• Manage complete life cycle of reward points.
• Seamless integration with vendors for E-Vouchers/ Reward point utilization
• System having High availability and High Performance.
With Nucleus, being a leading Fin tech organization globally and with winning trust of some of the largest banking clients for last 3 decades & more, offering this solution over SaaS model at Azure Marketplace, it becomes even more convenient for Banking & Financial customers to leverage benefits of the solution along with the agility & robust accessibility through Microsoft Azure.
Loyalty and Reward Management system comprises with the main functionality features as mentioned:
Membership Lifecycle Management
• Assignment of Membership status to customer at the time of registration
• Configurable rule-based membership lifecycle management i.e., upgrade, downgrade, cancellation etc.
• Maintenance of historical data for audits and compliance
Reward Points Management
• Facility of crediting bonus points to new customers at the time of registration
• Manage rewards based on defined rules and payment criteria – On-time payment, Grace period, etc.
• Lifecycle management of reward points
Integrated Buzz Rewards Mobile App
• Buzz Reward Mobile app provides customers a holistic view of reward program
• Self-serve mobile Application available on iOS and Android platform
• Seamless integration with vendors for E-Vouchers/Gift Code/Reward point utilization
Flexible Reporting
• Flexible reporting to provide easy and unified view of customer behavior
• Dashboard presenting comprehensive snapshot of application and performance
• Configurable PDF and Excel reporting engine
Seamless interoperability with Core Business
• Generic integration framework to collaborate with any existing business systems like identity Access Systems, Customer acquisition module, Loan Management System, Mobile Apps and Retail Applications
• Ensures easy fault isolation and ability to scale at a rapid pace
Micro Service Architecture
• Suit of small services which are loosely coupled, independently deployable and communicating with each other to perform single business task
• Ensures easy fault isolation
