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O que é Test Drive?

Duração do Test Drive

2 horas
Editor
KPMG Adoxio
Adquirir Usando
Conta corporativa ou de estudante

Versão

2.2.0
Categorias
ColaboraçãoServiço de atendimento ao consumidorTI + administração
Setores
Governo
Produtos com suporte
CityworksAMC CTI IntegrationArcGIS ESRI Maps
Suporte
SuporteAjuda
Jurídico
Contrato de LicençaPolítica de Privacidade

KPMG VeloCITY 365

KPMG Adoxio

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Provides efficient, streamlined, online solutions for Citizen service request management.

CITIZEN ENGAGEMENT & SERVICE REQUEST MANAGEMENT

Provides efficient, streamlined, online solutions for Citizen service request management, with out-of-the-box integration to common local government applications.

This packaged solution based on Microsoft Dynamics 365 and Azure will enable local governments to track and report on citizen issues with ease while optimizing citizen engagement. Because it's bundled in the cloud and pre-packaged, we are able to deliver this solution with minimal time and cost.

FEATURES

  • Built on a future-proof Microsoft Dynamics 365 and Azure platform
  • Self-service, mobile-enabled citizen portal
  • Quick and easy roll out of new service request types in under 5 minutes
  • Duplicate detection to ensure requests are not submitted twice
  • Robust knowledge base capabilities with full searchability Esri integration for mapping and geolocation
  • Integrated call centre system with CTS for a 360-degree view of a citizen
Saiba mais
Velocity 365 End User Guide Velocity 365 Portal User Guide Velocity 365 Technical Admin Guide
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https://store-images.s-microsoft.com/image/apps.18092.dab17ab4-6d60-484b-bc95-74a153ba41f9.40823904-6a70-49cb-bff0-bd7aa529e563.edca0963-e116-4c3d-aa05-9de5e99e8c3f

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