Prodware Membership solution

por Prodware Group

Retain and grow your membership with deeper control, visibility and engagement with your community

Membership solution for Dynamics 365 Customer Engagement

Understanding what keeps members engaged is just as important as drawing in new members, and in fact in most cases even more important. Lack of engagement leads to poor retention and churn which impedes overall membership growth.

Is your membership and revenue growth impeded by a lack of a comprehensive membership model that addresses the entire member lifecycle?
What do potential and existing members expect from your organization in terms of added value and experiences? Can you deliver?
What tools and processes do you use for attracting and retaining members? How do these processes and technologies align?

The Membership solution for Microsoft Dynamics 365 Customer Engagement provides a membership model that can flex to your needs to help attract, engage and retain members.

Features and benefits of using this app

Membership supports the member life cycle to boost membership and revenue growth, with key features:

  • Renewal process per plan to set frequency and choose automatic billing
  • Member management from attract, onboarding to renewal
  • Membership plans to reflect types, fees, offers and frequency
  • Billing mechanism to issue contracts, reminders and invoices
  • Donation feature for not-for-profit associations
  • Document templates for renewal, contracts etc.
  • Management dashboard provides an overview of current members (active and inactive), status, revenues and other KPIs
  • Portal for self-service member engagement
  • Membership management for accounts and contacts, depending on whether you offer memberships to companies or individuals

Next steps

If you would like to boost collaboration, productivity and member experience in order to achieve sustainable growth; please review the materials on this page and contact Prodware to find out more.

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