ORBIS ConsumerONE is a CRM industry solution for the consumer goods industry and retail. It supports all levels of the customer relationship between retailers, wholesalers and manufacturers in a central information system and integrates business processes across company, division and system boundaries. This includes the processing of markets (shelf surveys, assortment checks, product presentations, etc.) as well as the support of shop systems (acquisition of new customers in B2C) up to the complex mapping of upstream and downstream condition management structures.
These highlights await you at ORBIS ConsumerONE:
- Standard processes for internal sales force, external sales force, key account management & sales management
- Consumer goods specific enhancements such as listings, promotions, visit planning, visit reports, surveys, order entry with listing presetting or tour optimization
- Condition and contract management with simulation of annual agreements & creation of provisions
- Sales control with campaign-based tasks & activities
- Full analysis support with integrated reporting
- Sales and sales forecasts to control production & requirements on different levels
- Ready-to-Go solution for immediate use
- Project durations & costs in line with medium-sized companies