Conceived in Power Apps, ServiceTeam is designed for Microsoft Partners, MSPs and Customers.
ServiceTeam empowers IT to deliver modern, effective, and intelligent customer service utilizing Microsoft’s Power Platform as the foundation to deliver exceptional service. ITSM is evolving and platform matters, and we are built on the best, providing market leading scalability, flexibility and security offered by Azure and the Power Platform.
Built in Power Apps and deployed in either a Power Apps or Dynamics 365 environment, ServiceTeam® ITSM Professional is designed for service-oriented organizations needing comprehensive ITSM capabilities.
Guided by ITIL best practices, the ServiceTeam family of Power Apps ITSM products take a fresh approach to the service desk agent experience with a simplified and high-performance interface focused on the activities most important to you and your customers.
There are two ServiceTeam ITSM editions, providing flexibility for you to select the edition that meets your needs today and tomorrow:
- ServiceTeam Professional, and
- ServiceTeam Enterprise
Pricing is USD $45 per user per month for Professional and USD $65 per user per month for Enterprise.
Learn and See More
Visit us at Provance.com for more details, recorded demos and customer success stories.
ServiceTeam ITSM Professional Capabilities:
- Incident Management, Problem Management, Request Fulfillment
- Service Asset Configuration Management
- Knowledge Management
- Service Catalog
- Agreement/Contract Management
- Workflows & Automation Streams
- Ticket Time Capture
- Power BI Management Reports
- Gateways - SCCM, Intune, Azure Resource, Azure AD, AD, Solarwinds