https://store-images.s-microsoft.com/image/apps.3171.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.fbc4729e-b3f7-4399-a3d4-48bb1b8eead1

Support/Dev Integration Connector

por Quantum Whisper

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Connecting support & development teams has never been easier. Integrate today!

Quantum Whisper connects support (helpdesk) & development teams by integrating line-of-business (LoB) applications.

We provide an integration service that quickly & easily connects applications (cloud or on-premise) to enable teams to enhance communication and sync data.

The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix. By supporting a bidirectional workflow, customers eliminate the “black hole” between support & development teams.


Top Features

    • Automatically create new development work items from support cases (all objects, native and custom are supported)
    • Automatically establish bidirectional links between support & development apps
    • Search & link from support app to exiting development work item
    • View development details (e.g., status) from support app
    • Automatic notifications
    • Much more!

Top Integrations

1. Microsoft Dynamics 365 CRM

2. Salesforce.com

3. ServiceNow ITSM

4. ServiceNow Case Management

Visão geral

https://store-images.s-microsoft.com/image/apps.27298.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.ac47b636-3c1a-4956-bc0e-2181f3431133
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