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Zoho Desk for Microsoft Teams

de Zoho Corporation Private Limited

(1011 evaluări)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Capacitățile aplicației

Atunci când această aplicație este utilizată,
  • Poate să transmită date prin internet
  • Această aplicație poate accesa informațiile personale din mesajul activ, cum ar fi numerele de telefon, adresele poștale sau URL-urile. Aplicația poate trimite aceste date la un serviciu terț. Alte elemente din cutia poștală nu pot fi citite sau modificate.

Dintr-o privire

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