Автор: SmartConnect Technologies Pvt. Ltd

Integrated Knowledge Base platform across enterprise engagements

Enterprises struggle to train & equip their employees across board, to serve their target audience, efficiently, due to attrition, lack of training schedule and other issues. This creates a significant void in service quality & hence enterprises lose business.
UNFYD® KM enables enterprises to build/store all their training , learning & knowledge materials, across various types of media, which can easily accessible to their employees. By seamlessly integrating the KM platform, across sales / marketing / customer service lifecycle journey, enterprises enable their staff to work efficiently.
UNFYD® KM is an enterprise-wide platform with intelligent integration capabilities across voice, social , digital & other channels, to enable ease of knowledge access to employees, from their own comfort.

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