Tata Communications Customer Interaction Suite is in-network, cloud communications capable platform, powered by business solution modules, customizable workflows and intuitive APIs for managing conversations across traditional telco, new social, and over-the-top channels.

Tata Communications Connect SMS solution within Customer Interaction Suite enables enterprise to send and receive SMS messages hassle-free within Microsoft Teams.

Tata Communications Connect SMS for Microsoft Teams is a solution designed for business enterprises of any size to engage with their customers over customers' preferred communication channel and to leverage Tata Communications programmable messaging features within the Microsoft Teams.

Easy to collaborate with your customers by leveraging augmented capabilities of the platform.

Some of the highlights of the solution:

1) Enhance your engagement with customers using 2-Way SMS

2) Ease of Install, provision, and integration

3) Interact with your customers within the Microsoft Teams application on the go

Tata Communications Connect SMS for Microsoft Teams

Автор: Tata Communications Ltd.