Vendor 360

C5i Vendor360 is a comprehensive vendor management and governance solution built on Microsoft Power Platform, designed specifically for HR teams and their associated vendor ecosystems. It streamlines the entire engagement lifecycle, from request initiation to PO approval; while offering deep insights, intelligent automation, and conversational analytics to enhance decision-making and operational efficiency.

Whether you're managing staff augmentation, freelance engagements, or long-term vendor partnerships, Vendor360 empowers HR professionals to onboard vendors, evaluate candidates, manage documents, and track performance, all within a unified, secure workspace. The solution is built with flexibility in mind, allowing organizations to tailor workflows, access controls, and KPIs to their unique operational and compliance needs.

Key Features:

1. HR-Centric Lifecycle Management: A structured four-stage process; Confirm Request, Select Vendor, Finalize SOW, Approve PO; designed to reflect real-world HR workflows and reduce administrative overhead.
2. AI-Driven Resume Scoring & SLA Risk Analytics: Predictive models assess candidate fit, forecast SLA breaches, and surface high-risk engagements early, enabling proactive decision-making.
3. Copilot-Powered Dashboards & Agentic Capabilities: Integrated with Microsoft Copilot Studio; Vendor360 supports natural language queries, allowing HR teams to ask questions like “Which vendors have the highest SLA breaches this quarter?” and receive instant, visual answers.
4. Centralized Document Repository: Secure, role-based access to resumes, SOWs, POs, compliance documents, and feedback forms, all stored in Microsoft Dataverse.
5. Automated Notifications & Escalations: Power Automate triggers keep HR, vendors, and approvers aligned with real-time alerts for interview scheduling, SLA breaches, document expirations, and compliance chasers.
6. Power BI Embedded Dashboards: Visualize performance metrics, feedback trends, and vendor comparisons with interactive dashboards embedded directly into the model-driven app.
7. Role-Based Personalization: Personalized home screens and views for HR specialists, project managers, vendor representatives, and approvers ensure a focused and efficient user experience.
8. Customizable Workflows & KPIs: Easily adapt the solution to meet specific organizational needs, including regional compliance, industry-specific metrics, and internal approval hierarchies.
9. Secure, Scalable Architecture: Built on Microsoft Dataverse, Power Apps, and Power Automate, with Microsoft Entra ID (Azure AD) for authentication, DLP policies, audit logs, and GDPR/SOC 2/ISO compliance.
10. White-Label & Multi-Tenant Ready: Vendor360 supports white-labeling and multi-tenant deployment, making it ideal for large enterprises or service providers managing multiple clients.

Who Benefits:

HR Teams: Simplify vendor onboarding, candidate evaluation, and engagement tracking with intelligent automation and real-time insights.

Vendor Partners: Submit candidate profiles, manage documents, and receive updates on engagement status through a secure, self-service portal.

Project Managers & Approvers: Oversee vendor engagements, track performance, and ensure compliance with SLA and policy requirements.

Business Leaders: Gain visibility into vendor ROI, performance trends, and operational bottlenecks through executive dashboards and analytics.

Customer Needs Addressed:

1. Eliminate manual effort and fragmented onboarding processes.
2. Improve visibility into vendor and candidate performance.
3. Accelerate hiring decisions with real-time, AI-powered insights.
4. Ensure compliance with automated SLA tracking and document governance.
5. Customize workflows and KPIs to meet unique HR or organizational requirements.
6. Enable conversational analytics and agentic support for HR queries using natural language.

C5i Vendor360 is ideal for HR departments and vendor ecosystems seeking to modernize operations, reduce overhead, and make smarter, faster decisions. With its agentic capabilities, secure architecture, and deep integration with Microsoft technologies, Vendor360 is not just a tool—it’s a strategic enabler for intelligent vendor governance.