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Koji
avtor: Konverso SAS
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Koji helps you use and leverage your enterprise applications
Meet Koji — Konverso's IT Service Desk Virtual Agent for Jira Service Management.
Koji features
💬 Communication
- Users communicate with IVA by using interactions (such as clicking buttons) or simply typing your requests
- Advanced NLP: Koji understands texts, context, and user's digression
📝 Managing requests
- Koji helps employees manage their service requests and view the status of existing ones
- Koji helps users create new requests and add comments
📈 Integration with Atlassian Jira Service Management
- Connect Microsoft application Teams and Jira Service Management to handle daily tasks in a faster way
- To carry out the integration, install and configure Koji in your Service Management environment
🔎 Find answers
- Quickly get answers for the most common questions of your company
- Powerful knowledge base: a combination of the Konverso FAQ module, your internal Confluence knowledge base, and Koji's web searching functionality
🔐 Security
- We take information security seriously. Read about the way we manage data storage and how we keep it safe.
- Cyber Essentials is a Government backed scheme that helps organizations to protect themselves against the most common cyber attacks. In February 2021 Konverso completed the Cyber Essentials certifications.
🏆 Konverso
- Konverso is a French IVA software startup that was ranked by global analysts firms as one of the top 10 IVA vendors in 2020.
- Reveiw our latest success story.
To be ready to sign-up and get started: see the Installation guide.
Zmogljivosti aplikacije
Ko je ta aplikacija v uporabi, lahko
- Pošilja podatke prek interneta
- Ta aplikacija ima dovoljenje za dostop do osebnih podatkov v aktivnem sporočilu, kot so telefonske številke, poštni naslovi ali naslovi URL. Ta aplikacija lahko pošlje podatke storitvi drugega ponudnika. Drugih elementov v vašem nabiralniku ne more prebrati ali spremeniti.
Hiter pregled
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