https://store-images.s-microsoft.com/image/apps.23493.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.3575b54b-19d2-47fc-b896-7cf343f649bf.png

Zendesk Support for Outlook

av Zendesk Inc

(1045 omdömen)

Create and escalate seamlessly any email to a ticket in Zendesk Support

There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.

With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.

You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.

Appfunktioner

När den här appen används
  • Skicka data via Internet
  • Den här appen kan läsa och ändra innehållet i vilket objekt som helst i din inkorg, och det kan skapa nya objekt. Den har tillgång till personlig information, t.ex. brödtext, ämne, avsändare, mottagare och bilagor, i alla meddelande- och kalenderobjekt. Den kan skicka dessa data till en tjänst från tredje part.

En snabbtitt

https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
/staticstorage/4a5d0dd/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
https://store-images.s-microsoft.com/image/apps.310.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.9cc368d1-4f1e-4fc4-bb96-c5dc45b23e76.png