Teams Phone Setup/Integration/Training

If you’re looking for an experienced Canadian Microsoft partner to implement your Teams Phone System, you have come to the right place. Not only can we provide your Teams Phone licenses, our end-to-end services include:

Adding licenses to your Microsoft 365 tenant account
Configuring Teams Phone for each user and assigning phone numbers (DID)
Configuring auto attendant and call routing
Configuring Customer Support Call Queues, if required
Porting existing phone lines to Microsoft and assigning numbers to each appropriate user, OR setting up new numbers
Setting up toll free number (if applicable)
Setting up international calling (if required)
Providing and setting up any required hardware such as:

o Desk phones

o Headsets

o PoE Switch

Training on use of Teams Phone
BSC Solutions Group ongoing system support including:
System administration support
User moves, changes or deletions as required
Remote support for licensing and calling issues

Why switch to Microsoft Teams Phone?

Teams Phone is an enterprise grade system that provides reliable and secure calling delivered from Microsoft’s trusted cloud.

Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. Take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.

Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee. In addition, you get cloud-powered AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.

Standard phone features include Voice Mail, Caller ID, call menus, shared phone lines, and emergency calling.

Stay connected with a single phone number across your computer, mobile device, and desk phone. Get a consistent experience across devices with the Microsoft Teams app and Teams devices. Make calls and join meetings with one-click.

Teams Phone Deployment and Migration

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