Hitachi Solutions offers the prospect of a genuine end to end solution for Housing Associations. Our solution seamlessly joins together the back office with the front office of your business to create a single solution, with a single version of the truth. This makes for an outstanding operational flow using familiar and intuitive software and creates an exceptional user experience.

How?

Your customers increasingly expect a self-service experience when contacting you. It is more convenient for them and, ultimately, more efficient for you. Hitachi Solutions and Microsoft Dynamics 365 have partnered to develop an integrated self-service portal and integrated omni-channel capability to support this change in customer behaviours. We provide a suite of business processes covering the key services and functions delivered to provide an accelerated implementation experience.

These sit across the full range of services and functions including:

• Repairs

• Lettings

• Customer Account Management (including arrears)

• Anti-Social Behaviour

• Permissions

Essentials for Housing CE

โดย Hitachi Solutions Europe Limited