Fusion Chat | AI Chatbot and Virtual Agent Solutions

Our chatbot has AI vision and speech abilities, allowing it to "see" and "hear" like humans. It can analyze images, extract text via OCR technology, and interpret spoken language with speech-to-text and text-to-speech capabilities. This provides precise and customized responses, unlocking possibilities for visual search, augmented reality, and virtual assistants. Our use of AI technologies allows us to offer an advanced and comprehensive AI-powered experience for users.

Industries

We offer readily available, innovative solutions that can easily be integrated into your business, so you can immediately reap the benefits. Our solutions are designed to save you valuable time and resources, as they are pre-built and ready to use. With a range of solutions tailored to various industries, we are confident that we have a chatbot solution suitable for you.

• Education - support personalized learning, answer student inquiries, and offer 24/7 assistance for homework, assignments, finance, and admissions, registration and re-enrolment while also providing information on campus resources and events.
• Insurance - assist by providing instant customer support, handling claims processing, generating quotes, and helping customers navigate policies and coverage.
• Real Estate - aid in property searches, scheduling appointments, managing and maintaining properties, as well as addressing inquiries related to property listings.
• Retail - help customers with product searches, order tracking, and personalized recommendations based on their shopping behavior.
• Automotive - provide real-time updates on vehicle status, assist drivers with route planning, and help fleet managers with scheduling and logistics.
• Financial Services - assist with loan applications, provide borrowers with real-time loan status updates, and help lenders with loan servicing tasks like payment processing and collections.

Channels

• Facebook Messenger

• WhatsApp

• Twitter

• SMS

• RCS

• Apple Business Chat

• Telegram

• Web Widget

• WeChat

• Any custom channels

What We Offer

• An intelligent chatbot solution that uses advanced AI technology to provide a personalized experience for your customers.

• Chatbots which interpret vision, speech, search, and natural language just like a human.

• Custom chatbot solutions which are tailored to your business’s unique requirements. Our team of experts can work closely with you to understand your business’s processes and design chatbots that work for you.

• Fusion Chat comes with flexible integration framework, making it easy to integrate with virtually business system.

• A state-of-the-art omnichannel system that lets you manage your conversations from a single dashboard and gain insights into your customers' behavior and preferences.

• Allow users to submit a ticket or be routed to a live agent allowing for seamless bot-to-human handover if the chatbot cannot answer their question.

• Custom chatbot reporting capability, so you can view data relevant to your specific business and leverage a wide variety of knowledge bases to operate.

With our flexible integration framework and custom chatbot reporting capability, you can easily integrate with your existing business systems and gain insights into your customers' behavior and preferences, helping you improve your business operations and drive growth.