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EngageRM CRM platform enabling fan, partner and community engagement
EngageRM enables sport & entertainment organisations to fully engage with their fans, partners and communities by centralising data and enabling process in Dynamics CRM, integrating where required with third party platforms. We work with some of the best known teams, leagues, venues and arena’s globally.
We leverage the full capability of Microsofts industry-leading ecosystem, including AI, machine learning, blockchain and other next gen technologies. We have built over 40 industry-specific processes and applications, enabling customers to generate revenue, interaction and engagement with their audience 365 days per year. This de-risks the impact of siloed data on revenue potential, while reducing cost and confusion of managing multiple systems across the business.
Most people come to us frustrated about having many systems that don’t talk to each other, customer records in different places and confusion about how things should be done. The have trouble reporting on the real numbers, have challenges utilising their own data and know they are underperforming when it comes to technology.
We solve these problems with an integrated, scalable platform where clients own and fully utilise their data. We have the deepest range of functionality available in the market, managed in the familiar Microsoft ecosystem. We optimise Artificial Intelligence and machine learning to automate time consuming, difficult and challenging tasks and processes, saving time, money and a lot of frustration. EngageRM enables real time delivery of data for analytics, so everyone has personalised reports on their phone or desktop whenever they need them.
We’re Microsoft’s number 1 global ISV partner for the sports and entertainment industry, with 20 years experience in CRM and over 50,000 hours of development time on the platform. EngageRM is used by some of the world’s most admired sports & entertainment brands to power their business growth. We give back too, providing our technology free of charge for charitable purposes to build the communities of our clients.
Our customers sleep well at night and perform better because they know they have the systems and processes to achieve their goals. We solve complex challenges and ensure that clients have the systems & resources to operate at their best and deliver stronger results to their fans and their communities.
We believe that sport & entertainment is a force for good in the world, by providing physical, emotional and personal benefits that make people happier and the world a better place to live. Our mission is to ensure clients are using the power of their brand to interact with fans and partners, realising their potential on and off the field, 365 days a year.