AmplifAI BOT

The AmplifAI Bot is designed specifically for the dynamic needs of enterprise contact centers. By integrating seamlessly with Microsoft Teams, it brings a powerful suite of coaching, recognition, intelligence and quality capabilities directly to your workforce. This integration ensures that your team doesn't miss a beat in their daily workflow while striving for excellence.

Receive timely coaching and actionable feedback alerts within the familiar environment of Microsoft Teams - prompting everything you need for performance improvement right where you are.

Drive your team towards peak performance efficiently. With AmplifAl's notifications integrated into Teams, you can understand when to coach, recognize achievements, and monitor progress, all from your Teams environment.

Gain a clear view of how your teams are performing. The AmplifAI Bot within Teams alerts you to areas needing attention, to leaders and agents hitting goals, and to the effectiveness of supervisors coaching activities.

The AmplifAI Bot transforms Microsoft Teams into a hub for contact center excellence, fostering a culture of continuous improvement and recognition. Adopt it today to make your path to high performance as smooth and integrated as your daily use of Microsoft Teams.

If you are not a current customer, please click here and connect with one of our solutions expert to gain access to AmplifAI. For support needs, please submit any questions here.