Smart Connect for Jira

The app helps software and business teams to work better together by linking Microsoft Teams chats and conversations to Jira or Jira Service Management issues.

**Features**

- Start a conversation or chat directly in your Jira issue: Involve team members or customers who don’t work primarily in Jira.

- Replies from Teams will be displayed automatically in Jira – and vice versa.

- You can search for and share a Jira issue in your Microsoft Teams channel and start a conversation. All replies will be displayed in Jira.

- Use our customer portal in Teams to create support tickets for Jira Service Management Cloud. Your support sees any new requests in JSM and can work on them.

- Work with your Jira boards in a Microsoft Teams tab and give non-Jira users basic access to Jira boards.

Note: Requires a Jira Cloud, Server or Data Center account and a subscription to "Microsoft 365 for Jira" or “Microsoft Teams for Jira – Smart Connect” in the Atlassian Marketplace.