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MrVoip
bởi Cal4Care
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Mr. VoIP app for Microsoft Teams allows your agents to manage their calls from the Teams
The Mr. VoIP app for Microsoft Teams allows your agents to manage their calls and chats from the Teams dashboard. This app is a bridge between 3CX and Teams offering a seamless experience between the two platforms.
Contact and Call Management
Click2Call
Make and receive calls
Transfer calls
Access call history
Log-in and out of call queues
View and manage contacts
Forward customers to the agent survey tool
Call logging and notes
Internal and External Chats
The app offers integration for your company chat platforms:
Internal chats between colleagues
Website live chat with your website visitors
WhatsApp integration
Facebook integration
System Requirements:
3CX Version 16 and above
Omnichannel Account
Mr.VoIP License (if required)
Chức năng của ứng dụng
Khi bạn sử dụng, ứng dụng này
- Có thể gửi dữ liệu qua Internet
- Ứng dụng này có thể truy nhập thông tin cá nhân trên thư hiện hoạt, chẳng hạn như số điện thoại, địa chỉ bưu điện hoặc URL. Ứng dụng này có thể gửi dữ liệu đến một dịch vụ bên thứ ba. Không thể đọc hoặc sửa đổi các mục khác trong hộp thư của bạn.
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