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service360 by HSO

bởi HSO

Gain a 360-degree view of your service business. Any time, from any location.

The next step in scheduling - evolved from reactive scheduling to predictive forecasting

Built on the industry-leading Microsoft Dynamics 365 cloud platform, service360 can help with customer information, historical data, and inventory details on the go, field technicians can resolve issues faster, improving customer satisfaction, reducing operational costs, and maximizing overall field service efficiency.

Built for the service-focused business

service360 extends the power of the Microsoft cloud & Dynamics 365 platform with pre-built industry solutions for your unique requirements. service360 is a comprehensive business development, finance, service & operations management solution purpose-built for (field)service business.

Solutions include:

• Business Insights
• Business Development
• Relationship Intelligence
• Customer Service
• Service Management
• Advanced Field Service
• Rental Management
• Repair Center
• Product Search

Why service360?

• Scheduling and Dispatching Efficiency: Managing schedules and dispatches manually can lead to inefficiencies and increased operational costs.

• Inventory Management: Inaccurate inventory tracking leads to delays and service disruptions.

• Customer Experience: Traditional methods may not meet the rising expectations for fast and personalized service

• Technician Skill Matching: Assigning technicians without considering their skills and experience can impact service quality.

• Data Integration: Fragmented data across systems can hinder decision-making and operational transparency.

service360 extends the power of the Microsoft cloud platform with pre-built industry solutions for your unique requirements. With AI-infused apps, deep data & analytics capabilities and modern workplace tools, you can harness the power of Microsoft to drive automation, real-time actionable insights and deliver results.

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