A CRM solution for the manufacturing industries to score excellence in sales and after-sales service
Manufacturing industries are moving towards more complexities due to expansion which has resulted in difficulty in the value-chain, redundancy, lack of transparency and flexibility in processes or systems. Improving performance can be a challenge in this environment.
As any manufacturing industries are customer-centric, it becomes important for the industries to focus more on the concerns encountered by the customers and minimize lack of communication within sales and management. This app assists the manufacturing industries to improve their sales and after sales service by seamlessly providing a 360-degree view of the system and manage the workflow of their employees. It brings the transparency between the salespersons, management and the customers. Apart from this, Sales and Service for Manufacturing provides the following highlights.