Now Virtual Agent


Find answers, file requests and complete routine ServiceNow tasks within chat!

The Now Virtual Agent allows you to perform routine ServiceNow tasks directly in Teams, so you can work more efficiently within the enterprise using chat. With Now Virtual Agent you can:

  • Execute routine ServiceNow actions via chat
  • Exchange data seamlessly with your existing ServiceNow apps
  • Find answers to frequently asked questions
  • Resolve common IT requests and HR tasks across your enterprise ServiceNow cloud services Note: Virtual Agent services are available in ServiceNow London release onward. Users must have an active ServiceNow account with Virtual Agent capabilities to use this application in Teams. ServiceNow administrator must setup the integration with teams for using the Now Virtual Agent services across your enterprise. You can contact us at
  • 可通过 Internet 发送数据
  • 此外接程序可以访问活动邮件中的个人信息,如电话号码、邮寄地址或 URL。此外接程序可能会将此数据发送给第三方服务。将无法读取或修改你邮箱中的其他项目。
  • 概览