TeamViewer

Efficient collaboration between team members whether it is in the context of developing a new product, supporting customers or operational on-site teams, is key for enabling them to be successful. This can be a great challenge when we consider that people want to use different communication tools, share information in different ways and formats and need a solution that is available anywhere they are on whatever device.

The Microsoft Teams platform offers a plethora of different communication capabilities and serves as a hub that contains all the artefacts that teams need to perform their tasks.

The TeamViewer integration to Microsoft Teams further extends the capabilities of the platform by enabling colleagues to connect with each other with remote device access and through AR connections beyond traditional chat, VoIP and video calls. This offers a powerful advantage when you "just need to see" what the problem is and trying to verbalize the issue is inefficient. AR connections especially are a must-have in cases where physical tasks are needed and you can 'virtually' point and draw in the user's field of view to demonstrate in detail what to do.

Moreover, the TeamViewer integration allows team members to bring all the artefacts they need to the Microsoft Teams hub including access to devices and environments needed to develop, test or demo different products. With the ability to create channel tabs and easily share devices with the rest of the members, teams can bring all the required tools within the Microsoft Teams channel and increase their productivity significantly.

The TeamViewer Dashboard, that is available as a personal tab, provides a view of all active sessions, connection history and helpful user guide. Here users can get a quick overview of all open invitations and make sure they don't miss a thing!

With the app's latest version it is now possible to feed TeamViewer connection data to Copilot for Microsoft 365 and get AI enhanced output joined with other data. For example by querying Copilot for Microsoft 365 with the following prompt: Show me the TeamViewer connections I made in the last month.

Please note that in order to use this application an eligible TeamViewer subscription is required. For more information please contact us via website