HR Service Bot
作者 NeocaseSoftware
Get the best of Neocase in Microsoft Teams with "Neo" the HR Service Bot.
Neocase is an integrated, scalable and flexible HR Shared Services Center solution which allows an HR organization to transform its business to reduce operational costs, enhance employee satisfaction, and optimize HR processes.
The HR Service Bot (Neo) from Neocase Software is an Artificial Intelligence Bot that employees can Instant Message within the Microsoft Teams environment.
The Bot performs the following tasks by intelligently interpreting the employee’s request, and interacting with the Neocase Knowledge base and HR Case Management solution:
- Retrieve content from the knowledge base, to answer an employee’s question.
- Create a new request in the HR case management system, on behalf of the employee.
- Give the employee the current status of an existing request.
- Update an existing request with new information from the employee Transfer from the Bot to a live IM conversation with an HR representative.
应用功能
- 可通过 Internet 发送数据
- 此应用可访问活动邮件中的个人信息，例如电话号码、邮寄地址或 URL。此应用可能会将此数据发送给第三方服务。无法读取或修改邮箱中的其他项目。