https://store-images.s-microsoft.com/image/apps.18412.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.d133b63e-1419-462a-abd9-e8003cb271ea.png
Teams4IT
作者 Skillbase
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A single access HUB for IT support and knowledge.
The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:
- Search into knowledge bases
- Access their current support tickets
- Contact the support
The company can configure three redirection links:
- Access the ITSM portal to create an incident
- Access the ITSM portal to create a request
- Schedule a callback request from the support
The Teams4IT app connects via API to different tools / knowledge bases.
In order to use this app, your organization need to have an active “Teams4IT” account.
If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.
应用功能
使用此应用时,
- 可通过 Internet 发送数据
- 此应用可访问活动邮件中的个人信息,例如电话号码、邮寄地址或 URL。此应用可能会将此数据发送给第三方服务。无法读取或修改邮箱中的其他项目。
概览
https://store-images.s-microsoft.com/image/apps.34019.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.4954377e-58e8-4891-b273-fa57d1f05de9.png
https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png