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Dynamics 365 Field Service for Outlook

作者 Microsoft Corporation

Dynamics 365 Field Service helps organizations deliver onsite service to customer locations.

Dynamics 365 Field Service helps organizations deliver successful onsite service to customer locations. The application uses workflow automation within Microsoft Outlook to help frontline workers fix it right the first time. Create work orders quickly and easily within Outlook, get help from remote experts, and keep customers updated with the status of their service call all in one place.

A Dynamics 365 Field Service license and a Microsoft Outlook license are required to use Dynamics 365 Field Service for Outlook. Dynamics 365 Field Service allows administrators and users to access content and share data outside of Microsoft 365 once consent is given to link their Microsoft work or school account with their Dynamics 365 account.

应用功能

使用此应用时，
  • 可通过 Internet 发送数据
  • 此应用可访问和修改活动邮件中的个人信息，例如正文、主题、发件人、收件人和附件信息。它可能会将此数据发送给第三方服务。无法读取或修改邮箱中的其他项目。

概览

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