M42 VSA Basic
作者 Matrix42 GmbH
Streamline access to tickets and service requests with our Matrix42 VSA Basic.
The Virtual Support Agent Basic effortlessly integrates with Microsoft Teams, providing immediate access to tickets, incidents, and order management features. No matter your role, this powerful bot simplifies and streamlines tasks, making it easier than ever to stay informed and take action.
To utilize this bot, ensure your organization is licensed under the Matrix42 ITSM Advanced or Matrix42 ITSM Enterprise subscription. Find out more by Getting in touch with Matrix42.
Additionally, the Virtual Support Agent Basic extension from the Matrix42 Extension Gallery must be installed in your Matrix42 ITSM system (requires administrator privileges).
With the Virtual Support Agent Basic, you can:
- Access and manage tickets and orders in real-time
- Stay updated with proactive notifications for changes or updates
- Boost efficiency and productivity within your team
Don't lose valuable time; enhance your support operations today with the Matrix42 Virtual Support Agent Basic.
For more details and assistance, please refer to: our help.
应用功能
- 可通过 Internet 发送数据
- 此应用可访问活动邮件中的个人信息，例如电话号码、邮寄地址或 URL。此应用可能会将此数据发送给第三方服务。无法读取或修改邮箱中的其他项目。
