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Yellow Messenger

Bitonic Technology Labs Private Limited

Azure - Chatbot - Yellow Messenger

Yellow Messenger is a conversational AI platform for enterprises to automate and orchestrate intelligent conversations with their users
Yellow messenger is world's largest artificial intelligence powered conversational engagement platform enabling enterprises to Market,Acquire , Service and Support customers on Voice and Messaging.
Yellow messenger adopts Annual subscription based Business model based on the number of monthly active users interacting through the Yellow messenger Platform with the enterprises. We also charge an initial set up cost for enterprise integration and launch.Our platform integrates with leading enterprise products from SAP, Microsoft , Oracles and orchestrates multi-lingual conversations with the users on Web, Mobile, Telephony , messaging platforms and voice assistants. Our target customers are large consumer facing enterprises with high customer engagement needs. Yellow messenger goes to market with leading global partners like TCS, Accenture, Infosys to reach global enterprise customers and We are also product partners with Microsoft and SAP.
Yellow messenger as a platform is a single sign on platform to create chatbots based of requirements. The platform has an omni channel interface. It is enabled to handle unstructured documents. The platform has multi-lingual support in 55 Indian and Global Languages. The platform can be seamlessly integrated with the CRM systems. It has self -served and customizable dashboard for insights. The platform can be integrated with the internal systems, Website, Facebook, WhatsApp, Skype, Email, Kik, Google Assistant & Amazon Alexa.
The competitive differentiation/Value Proposition and Technology leverage for YM is as follows;
Single Unified platform to orchestrate Voice and chat based conversations across web, mobile, Telephony, Personal assistants and messaging platform
Multilingual voice and chat model for 30+ global languages.
Component based Voice assistant development. Pre-defined component templates for the targeted industries provide the fastest deployment time and faster time to ROI
Integrated Machine learning powered work flow engine to enable UI based orchestration across multiple enterprise systems
Integrated conversational analytics and conversational notifications to individualize the voice assistants to each user
World’s first multi-bot orchestrator engine to seamless interconnect multiple assistants across synergistic enterprises.
Business model based on Value generated - Sales made, User service automated.

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