HotelOps: Guest Management

Streamline hotel operations and deliver exceptional guest experiences—powered by Microsoft Power Platform.

HotelOps: Guest Management is a model-driven app designed to centralize and automate key hotel processes, including reservations, room management, guest data, and invoicing. Built on Microsoft Dataverse and fully integrated with Dynamics 365, the solution helps hospitality businesses reduce manual work, improve operational accuracy, and enhance service quality.

With built-in workflows, real-time dashboards, and role-based security, HotelOps empowers hotel staff to focus on guests, not paperwork. Whether you're managing a single property or a hotel group, HotelOps scales with your business and adapts to your needs.

Key Capabilities:

• Reservation and room lifecycle management

• Guest profile and history tracking

• Automated invoicing and service billing

• Real-time availability and occupancy updates

• Integrated Power Automate flows for notifications and cancellations

• Role-based access and security